IT infrastructure support
Keep a defined IT environment documented, maintained and ready for planned changes.
Based in Frankfurt. Projects can be scoped across Germany; remote or on-site delivery depends on the mandate.
Request a video callThe task
A small team may depend on servers and hosting without a clear owner for updates, backup checks or incident handoffs.
What Gateflow delivers
- An inventory of the systems, access and current operating responsibilities.
- An agreed maintenance and monitoring scope with escalation contacts.
- A record of changes, unresolved issues and supplier handoffs.
Delivery and acceptance
Gateflow reviews the current environment and agrees the systems, support windows, response times and escalation path for each scope.
Where this fits
For companies with existing infrastructure that need a named technical contact for its upkeep.